Consulting

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Our experienced employees will lead you, detached from rigid theory and individual frameworks, to a modern Enterprise Service Management.

Our experts in Enterprise Solutions support your transformation to digitized service processes based on the market-leading Enterprise Service Management platform ServiceNow. We help you from the definition of the roadmap through the solution architecture and successful implementation to the stable application management and operation in a DevOps approach.

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.
 

With our experienced management consultants from the Future Service Enablement division, we develop our own answers to the Enterprise Service Management of the future and help our customers to profitably use the possibilities and advantages of digitization in their own business and service processes.

With the combined expertise of experienced consultants and educational professionals, we offer digital learning formats that are tailored to your needs. These include interactive learning experiences, knowledge nuggets and context-specific learning formats.

Trainings

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Our Scrum seminars cover not only the basics but also further aspects such as optimizing and increasing team productivity as well as product development in an agile environment.

Management of Risk (M_o_R®) is a framework for risk management. It helps companies to identify and control risks and to make appropriate decisions.

Governance, Risk and Compliance

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.
 

Customer requirements, which we encounter time and again in various projects

  • How can we manage all our compliance requirements and transparently track our implementation?
  • How can we set up a management system for information security to achieve certification (e.g. ISO 27001, TISDAX, etc.)?
  • How can we efficiently implement the processes for processing the rights of those affected (information, change, deletion) in the organization?
  • How do we implement a deletion concept for the implementation of the right to deletion via various services, backends and applications must be designed to meet the data protection requirements, but to keep the business processes functional;

  • What has to be considered and solved if an existing management system has to be extended in its scope?
  • To what extent can new (external) compliance requirements be incorporated into the existing governance architecture and management systems?
  • How can I supplement the few in-house specialist capacities, for example to carry out the required annual internal auditing of a management system?
  • How can we implement our security incident handling, vulnerability response or risk management processes more effectively?

Our approaches

We offer you solutions that we coordinate with our specialists to meet your requirements. We use exactly the skills, methods and experience that are decisive for your specific problem. We also draw on interdisciplinary specialists to find solutions to complex problems and compliance issues, such as the increasing digitalisation of your processes or different speeds and cultures (agile vs. non-agile). Our toolbox and our expertise reduce your risks and accelerate your learning curve.

Quick checks and assessments

Inventory, health checks and internal audits (also multi-norm) based on our ITSM 360° model.

We have packed our knowledge of standards into an assessment with which we can set different priorities for you: from gap analysis with regard to standard compliance to internal audits to compliance requirements defined by you to regular health checks and benchmarks against best prices.

Of course, we can also check your suppliers - according to standards or your specific requirements.

Adaptive Governance Frameworks

Governance needs to work, whether areas of your organization are agile or not. We have solutions and ideas for both cases - and for integration.

Process digitalisation

Process digitization for information security, data protection and governance processes

As a rule, everyday life is characterized by the fact that too many tasks have to be completed, but too few employees are available. We give you and your employees the freedom to concentrate on essential tasks.

We succeed in this challenge by digitally supporting your processes and combining information from all your different systems into one database.

Translated with www.DeepL.com/Translator

Was gibt es Neues zu Governance, Risk and Compliance

How can we support you?

Torben Hardt

Head of Governance, Risk and Compliance Advisory