The international 3D online congress ITSM HORIZON [External] will take place from September 29 to 30, 2021. In numerous virtual rooms you will learn where services in IT and service management are heading.
Visit the iTSM Group at one of our 30 booths and get to know our entire service portfolio - from Customer Service Management to Governance, Risk & Compliance to IT Service Management, numerous interesting topics await you.
You can also look forward to our presentation on "ITOM demystified - the path to proactive ITSM". As part of the ORBIT session, our AIOps & ITOM Lead Fabian Kunzke will welcome you on September 29 from 11:00 - 11:25 am and provide clarity around the topic of IT Operations Management.
You can find the full program here: ITSM HORIZON Program
The iTSM Group continues to grow, and with our new company building in Bodenheim we want to give this growth not only the space it needs, but also a motivating ambience.
With Inspiring Legal we will demonstrate how corporate legal and compliance departments can implement and leverage best practices in service delivery at the Legal Live 2021 online conference.
We have joined in a partnership with the Finland based software company Qualdatrix. Qualdatrix provides a ServiceNow® certified, Built on Now application called Data Content Manager that enables customers to achieve maximum success on their ServiceNow® journey through improved quality of data. Be it IT, Customer Service, Human Resources or others, the common denominator is always data.
To optimize the cost of mobile communication, we now support our customers in effortlessly managing their organisation's mobile devices and building a comprehensive Enterprise Mobile Management.
The iTSM Group's popular PRINCE2® Foundation Training is now available in a completely new format. Blended Learning combines self-directed online study with classroom workshops in which our experienced trainers give a detailed introduction into best practices in project management with PRINCE2®.
To provide you with even more targeted support for your ITOM projects, we have entered into a partnership with ITOM and AIOps specialist Einar & Partners to support customers in the DACH region with the introduction of ServiceNow® ITOM and AIOps at the strategic, operational and technical levels.