With ONEiO the iTSM Group has found a new partner whose technology significantly simplifies the integration of new applications, suppliers and service providers into the IT service management of companies. As a cloud-based integration hub, ONEiO enables seamless service integrations to connect enterprise applications and service providers - without writing code or relying on fragile API connections. It provides a multitude of standard connectors that allow different applications to be easily integrated into an end-to-end workflow. This eliminates the need for manual development of specific interfaces, significantly accelerating integration projects. ONEiO also updates these connectors on a subscription basis as new versions of applications become available.
The next generation iPaaS solution ONEiO (Integration Platform as a Service) offers pre-built connectors for a variety of common enterprise applications such as ServiceNow, SAP, IBM, ca, bmc, Microsoft, Salesforce, Jira, HP, Ivanti, USU and many others, and integration and management of external service providers such as Atos, Fujitsu, accenture, IBM or CGI is also possible via standardized interfaces. If required, ONEiO also develops company-specific connectors at no cost to the end customer, as long as that the end customer provides the corresponding specifications. This creates a comprehensive ecosystem in which virtually any application can exchange data with any other. The customer benefits above all from the significant acceleration of his integration projects and thus an increased agility, but also from a central management of his IT services including all applications and partners. In addition, ONEiO can save costs for API development.
The integration of applications and data as well as external service providers is one of the biggest challenges for IT service management today, as it takes time and delays the introduction of new services. However, a high degree of agility is essential today. By partnering with ONEiO, we can now significantly accelerate our customers' integration projects and optimize their return on investment.