We help our customers effortlessly manage their organization's mobile devices and build comprehensive Technology Expense Management (TEM).
To ensure that all costs incurred for mobility, fixed network and data lines as well as for cloud applications are transparent, we use MobiChord's integration for the market-leading enterprise service management platform ServiceNow®.
Digitized invoices, automated content review and subsequent feed for approval create global visibility into spend and a less cumbersome process, allowing for massive cost savings.
Save your team time and effort by automating the manual work of invoice review, cost allocation, and internal cost allocation.
Your inventory is automatically managed and regularly checked for completeness. Your costs are digitized, evaluated and prepared accordingly. The respective users receive reports tailored exactly to your needs.
MobiChord is a certified "Built on Now" application that enables organizations to drive digitization in Telecom Expense Management, making the ServiceNow® platform even more efficient.
MobiChord is the software provider of Technology Expense Management solutions on the ServiceNow® platform. The software extends ServiceNow® to manage mobile, voice & data and cloud assets, as well as their costs and associated services.
In 2019, MobiChord was highlighted in Gartner's 2019 TEM Market Guide and is the only vendor mentioned that has native integration with the ServiceNow® platform. With its solution, MobiChord now serves enterprise customers and managed service providers around the world.
A central portal for managing all mobile devices, fixed and data lines, and cloud services with information about costs, usage, and services.
Connections to all global telecommunications providers enable us to bring together the relevant data centrally in one tool - for administrators, cost center managers, end users and, of course, accounting.
You can manage all contracts within ServiceNow® to accurately track associated invoices, audits, and disputes.
Contract optimization is also simplified: Automatically identify orphaned services, detect unexpected rate changes, and negotiate better contracts.
End-to-end automation of invoice processing from vendor invoice to payment and its verification based on configurable rules.
Costs can be automatically assigned to the appropriate cost center, including costs from internal company services.
MobiChord allows seamless and automated management of telecom and cloud assets in the ServiceNow® CMDB. The combination of billing information, data from integrated unified endpoint management tools and existing inventory sources enables effortless asset management.
You also gain valuable insights into your mobile assets with detailed information about device status, operating system and others as well as details about their fixed-line and cloud services.
We offer you various services to build and optimize the technology expense management of your organization:
Our experts advise you on your strategic issues relating to mobile and telecom expense management. To this end, we work with you to develop the necessary measures and draw up a roadmap.
Our experts analyze your service processes with you using a method and identify bottlenecks, limitations, and non-value-adding activities and find additional potential for digitization and automation.
We support you in integrating MobiChord into your ServiceNow® platform according to your needs and operate it in the Application Management Service if desired.
As an accredited training partner of ServiceNow®, we train your employees in the use as well as the further development and configuration of ServiceNow® - online, on-site or in-house at your organization.
ITSM Consulting GmbH
Am Kuemmerling 21- 25
Tel.: +49 6135 9334 0
Softpoint Trusted Quality GmbH
Linzer Straße 16e
Tel.: +43 676 738 6 752
Trusted Quality Switzerland GmbH
Tel.: +41 44 567 61 00