In Technology Expense Management (TEM), we help our customers effortlessly manage their organization's device and IT infrastructure costs.
Based on a native ServiceNow® application, you have an overview of all costs and contracts for mobility, infrastructure and cloud applications and can control them.
Digitized invoices, automated content review and subsequent feed for approval create global visibility into spend and a less cumbersome process, allowing for massive cost savings.
Save your team time and effort by automating the manual work of invoice review, cost allocation, and internal cost allocation.
Your inventory is automatically managed and regularly checked for completeness. Your costs are digitized, evaluated and prepared accordingly. The respective users receive reports tailored exactly to your needs.
We are implementing "Built on Now" application that enables organizations to drive digitization in Telecom Expense Management and thus use the ServiceNow® platform even more efficiently.
One central portal for managing all mobile devices, fixed and data lines, and cloud services with information about costs, usage, and services.
Connections to all global telecommunications providers ensure that the relevant data can be brought together in one tool - for administrators, cost center managers, end users and accounting.
You can manage all contracts within ServiceNow® to accurately track associated invoices, audits, and disputes.
Optimization of contracts is also simplified: orphaned services are identified automatically, unexpected rate changes can be secured - so better contracts can be negotiated.
End-to-end automation of invoice processing from vendor invoice to payment and its verification based on configurable rules.
Costs can be automatically assigned to the appropriate cost center, including costs from internal company services.
Seamless and automated management of telecom and cloud assets in the ServiceNow® CMDB. The combination of billing information, data from integrated unified endpoint management tools, and existing inventory sources enables effortless asset management.
You also gain valuable insights into your mobile assets with detailed information about device status, operating system, and details about your fixed and cloud services.
brightfin offers software in the area of Technology Expense Management, which has been deeply integrated into the ServiceNow® platform. The software extends ServiceNow® to manage and optimize the cost of your mobile, fixed and cloud contracts.
In 2019, brightfin's software, then called MobiChord, was highlighted in Gartner's TEM Market Guide and is the only vendor mentioned that was developed in ServiceNow® and thus has deep native integration with the ServiceNow® platform. Meanwhile, customers of all sizes and from all over the world benefit from the software.
We offer you various services to build and optimize the technology expense management of your organization:
Our experts advise you on your strategic issues relating to mobile and telecom expense management. To this end, we work with you to develop the necessary measures and draw up a roadmap.
Our experts analyze your service processes with you using a method and identify bottlenecks, limitations, and non-value-adding activities and find additional potential for digitization and automation.
We support you in integrating Brightfin into your ServiceNow® platform according to your needs and operate it in the Application Management Service if desired.
As an accredited training partner of ServiceNow®, we train your employees in the use as well as the further development and configuration of ServiceNow® - online, on-site or in-house at your organization.