In our ITIL® training courses, you will be prepared and certified online and - as far as currently possible - on-site for the use of the framework for IT service management.
Our experienced trainers and free second attempt exams will help you successfully achieve your globally recognised PeopleCert® certificate.
With our in-house trainings, we support the development of ITIL® competences specifically for your organisation.
In online live sessions or on-site at a location of your choice, we bring your employees to certification.
We offer foundation training for the new ITIL® 4 Foundation. The courses are available in different variants - online or on-site. Here you can find the different ITIL® Foundation training courses we offer.
In unseren Web Based Trainings kommen Sie per Selbstlernkurs in einer Browseranwendung zur Zertifizierung. Sie haben 60 Tage Zeit, die Inhalte in unserer iTSM Academy zu durchlaufen und können sich ebenso anschließend online zertifizieren lassen.
No matter whether you already have knowledge of ITIL® v3 or are new to the topic of service management: The 3-day ITIL® 4 Foundation course lays the foundation for the new ITIL® version with numerous practical examples, all topics of the latest AXELOS syllabus and intensive exam preparation for certification.
In the Virtual Classroom Training, our experienced trainers bring you to certification in a live online session.
Here you can ask questions and ask for tips as usual. You will take the exam online after the course.
990 EUR plus VAT
Price per participant excl. exam fees
Similar to the previous version ITIL® v3, ITIL® 4 is also divided into different courses that build on each other. The individual training courses should therefore be approached in a specific order.
If you have little or no previous knowledge of ITIL®, ITIL® 4 Foundation Plus is the right course for your introduction to the new framework. Alternatively, you can reach the certificate in our ITIL® 4 Foundation Online Training.
After passing the ITIL® 4 Foundation training, you can continue with the advanced modules that lead to the titles "Managing Professional" and "Strategic Leader". It is advisable to go through the individual courses within the two modules from left to right as shown in the diagram. If you wish to obtain the title "ITIL® 4 Master", you must successfully complete the courses of both modules.
In the ITIL® 4 Foundation training cours, you will be introduced to the content with the help of case studies and quiz and chapter questions - all you need is a computer or tablet with a stable internet connection.
You will also receive an exam voucher that entitles you to take PeopleCert®'s online certifications - so you can also get your official certificate right away in an online exam.
In our ITIL® 4 Foundation Online Training, you also lay the foundation for training as an ITIL® Managing Professional or Strategic Leader - but in the comfort of your computer.
In 6 modules that build on each other, our training teaches you all the content required by AXELOS (official accreditor of ITIL®) and prepares you perfectly for the official PeopleCert® certification, which you can also take online afterwards.
On-site presence training - either at one of our training centres across Germany or at your organisation's premises.
Pure web-based training in a browser app - learn whenever and wherever you want, only an internet connection is needed.
The trainings as an online live session with trainers paired with the high-quality training materials of the on-site trainings.
Seminar Organisation