In addition to classic classroom and virtual classroom training, we also offer you the opportunity to prepare for the certification as ITIL® Managing Professional or Strategic Leader with a pure online course.
iTSM Group and its subsidiaries have been awarded Elite Partner status by ServiceNow® after many years of cooperation with many successfully implemented projects.
iTSM Group has extended its partnership with PeopleCert® and is now an accredited training partner for DevOps Fundamentals. The course provides the basics and an understanding of DevOps vocabulary, principles, techniques and practices and shows how tools can be used efficiently and effectively in a DevOps environment.
ITSM Consulting GmbH has acquired a majority stake in the Austrian ServiceNow® specialist Softpoint Trusted Quality GmbH.
Many companies are repeatedly faced with the problem that their (IT) service management is hardly scalable and can therefore only cope with short load peaks or even longer high load situations such as those that occurred during the current crisis. For that reason, we offer our customers Service Management as a Service (SMaaS), which enables them to outsource tasks in (IT) service management and thus reduce fixed costs and gain important freedom for their core business.
After extensive laboratory tests, the renowned Peter Doherty Institute for Infection and Immunity in Melbourne has confirmed the antiviral effect of the HeiQ Viroblock textile technology, which we use in our reusable TQ-Mask mouth and nose masks.
As one of the leading German consulting firms, we have been supporting companies in digital transformation for almost 20 years.
We streamline and accelerate our clients' processes and act as a driver for technical innovations and solutions. In other words, we optimize the interaction of all dimensions of digital transformation to enable our customers and their employees to achieve positive business development.
With our expertise in cloud, IT, service management and information security solutions, we support companies and institutions in sustainably digitizing their processes and optimizing them based on clear criteria - from consulting to implementation.
Empowering and encouraging your employees: People play the main role in digitalization. Only they can advance digitization and optimize its use. This is why it is so important to us to collaborate with our customers' employees and to train and promote them in joint projects.
The iTSM Group - consisting of the parent company iTSM Consulting GmbH and its subsidiaries - is specialized in operative and strategic services concerning company-wide service management offers and their implementation.
As a socially responsible employer, we owe the success of the iTSM Group largely to our employees. It is therefore very important to us that you feel comfortable with us from day one and find a working environment in which you can develop your individual skills and use your strengths in a targeted manner.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.
ITSM Consulting GmbH
Am Kuemmerling 21- 25
Tel.: +49 6135 9334 0
Softpoint Trusted Quality GmbH
Linzer Straße 16e
Tel.: +43 732 794479 0
Trusted Quality Switzerland GmbH
Tel.: +41 44 567 61 00