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Our experienced employees will lead you, detached from rigid theory and individual frameworks, to a modern Enterprise Service Management.

Our experts in Enterprise Solutions support your transformation to digitized service processes based on the market-leading Enterprise Service Management platform ServiceNow. We help you from the definition of the roadmap through the solution architecture and successful implementation to the stable application management and operation in a DevOps approach.

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.

With our experienced management consultants from the Future Service Enablement division, we develop our own answers to the Enterprise Service Management of the future and help our customers to profitably use the possibilities and advantages of digitization in their own business and service processes.

With the combined expertise of experienced consultants and educational professionals, we offer digital learning formats that are tailored to your needs. These include interactive learning experiences, knowledge nuggets and context-specific learning formats.


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Our Scrum seminars cover not only the basics but also further aspects such as optimizing and increasing team productivity as well as product development in an agile environment.

Management of Risk (M_o_R®) is a framework for risk management. It helps companies to identify and control risks and to make appropriate decisions.

PRINCE2® Trainings

PRINCE2® (Projects in Controlled Environments) is a process-oriented Project Management method, oriented towards Best Practices. It constitutes a framework for successful projects and gives concrete action recommendations for each project stage. PRINCE2® can be used for individual projects, as well as a holistic, methodical approach for the Project Management within the company.

Our trainings for PRINCE2®

PRINCE2® Foundation

In the PRINCE2® Foundation Seminary, you will learn the fundamental set of tools for successful Project Management. Our trainers with practical experience will acquaint you with the basic concepts of the professional Project Management in accordance with PRINCE2®.

PRINCE2® Practitioner

If you wish to lead projects yourself, the PRINCE2® Practitioner is the optimal addition to your basic certificate. Based on various scenarios and practical examples, you will learn to apply the method in projects and will be effectively prepared for the PRINCE2® Practitioner exam.


PRINCE2® Kompakt

In dem 5-tägigen Kompaktseminar lernen Sie PRINCE2® in all seinen Facetten kennen. In der ersten Phase des Kurses legen wir die Grundlage für das Verständnis von PRINCE2®. In der zweiten Vertiefungsphase erhalten Sie wichtige Tipps für die praktische Anwendung von PRINCE2® werden hier über ein Szenario optimal auf die PRINCE2® Practitioner-Zertifizierung vorbereitet.

PRINCE2 Agile®

Mit unserem 3-tägigen PRINCE2-Agile Seminar lernen Sie, wie sie die Agile Welt mit PRINCE2 gemeinsam als Projektmanagement-Werkzeug anwenden können. Der Fokus liegt hierbei auf der Anpassung von PRINCE2 um Projektprodukte iterativ zu entwickeln und die Vorteile der agilen Arbeitsweisen in Ihrem Projekt zu implementieren zu können.

ITIL® meets PRINCE2®

With the innovative training idea “ITIL® meets PRINCE2®” of the iTSM Group, two established professional advanced trainings are combined into a practice-oriented seminar package. In addition, this offer shines through an attractive bargain price.

Our PRINCE2® Simulations

PRINCE2® Simulation

Train the Project Management according to PRINCE2® in the simulation workshop "Challenge of Egypt" and find out with the example of the pyramid construction how usual situations in the Project Management can be met methodically.

The PRINCE2® Process Model

The PRINCE2 process model is a guide for who should do what, when and with which result in order to conduct the project successfully.

The 40 activities are described in 7 processes and are performed at 3 management levels.

Besides the chronological sequence, the individual process activities can also be used as a helpful checklist.  

Learning PRINCE2® Online

With the iTSM Online learning system, you have the possibility of learning from any location – no matter where you are at the moment. Book our web-based training and start directly with the learning unit. In the digital version of our PRINCE2® Foundation course, the foundations for a professional Project Management in accordance with PRINCE2® are conveyed. After the course you will know the premises for a successful Project Management and how it can be methodically applied.

PRINCE2® Foundation Web Based Training

Your contact person

Steffen Wendel

Senior Berater und Lead Trainer Projektmanagement