With the help of easily understandable case studies and interesting quiz and chapter questions, our web-based trainings prepare you for your certification exam in a goal-oriented manner.
Mit der ITIL® 4 Foundation Online Schulung legen Sie den Grundstein zur Ausbildung zum/r ITIL® Managing Professional oder Strategic Leader.
Egal, wieviel Vorwissen Sie zu IT-Management mitbringen: In 6 aufeinander aufbauenden Modulen vermittelt Ihnen unser Training alle von AXELOS (offizieller Akkreditor von ITIL®) geforderten Inhalte und bereitet Sie perfekt auf die offizielle PeopleCert® Zertifizierung vorbereitet, die sie im Anschluss ebenfalls online ablegen können.
In our digital training on the topic of ITIL® Foundation you will learn to optimally weigh up the benefits of Service Management processes in your company. The course contains the relevant processes, functions, roles, techniques, as well as methods from internationally established Best Practices and the new Service Lifecycle.
With the newly adopted legislation, the goal of further strengthening and defining the rights of natural persons in the EU is followed. Hereby you will have the possibility of obtaining detailed information about your stored data, but also about the respective further processing and to request the complete deletion of your data.
If you need information in your projects, we recommend our Knowledge Nuggets. These interactive learning contents hold short, concise explanations regarding the topic of ITIL®, which are harmonised in a goal-oriented manner to your needs.
In our digital training on the topic of Security Awareness, you yourself or your employees will be sensitised towards the IT Security topic and will be prepared from potential attacks from outside. In addition, the training contains an overview of the new EU General Data Protection Regulation.
Digital work is nowadays a given and our daily life cannot be imagined without it. Communication and information channels like chats, mails, web sessions, Skype or YouTube make our daily work easier. In our free time we also use digital contents increasingly often, in order to obtain the information we need, namely precisely at the moment we need it.
Regardless of whether you need help to set up the gear shifter of your new bicycle or you are looking for hints for the perfect steak for the next grill party: For all of this there already exists a suitable video on the Internet, which provides you with exactly these answers. Hence it is no wonder that digital learning also gains more significance.
In presence trainings, despite this development, the knowledge transfer still often occurs in such manner, that both the trainer and the participants meet on a fixed appointment in a certain place. This usually involves long journeys and the interruption of other obligations.
The always recurring question about the digital provision of our presentation materials within training events clearly shows that there is a clear need of having the documents close at hand at any time. A solution to all these challenges is offered by the product Digital Learning of the iTSM Group. A virtual learning environment makes it possible for you to learn exactly when you have the time and the desire, namely in the place where you want or have to be at that moment: be it outdoors, during the bridging of waiting times, or in the evening, in your hotel room.
Of course, classroom training has not lost its meaning and purpose as a result; it continues to be an important pillar of knowledge transfer in all project phases. However, digital learning can close many training gaps that inevitably arise:
Lower training costs due to the disappearance of administrative and travelling expenses
Productivity increase, as the employees are not pulled away from the daily business.
Shortened education periods due to the possibility of training an endless number of participants at once.
Quick course access, shortly after booking the course.
Automated reports, e.g. for controlling the current education status
Efficient provision in all places where an internet connection exists.