The Building Blocks of the iTSM Group
The iTSM Consulting GmbH as parent company of the iTSM Group is specialised in services pertaining the topic of company-wide Service Management offers and their implementation.
As a group of companies we are one of the most established business consultancies, which strategically and operatively supports national and international customers in orienting their organisation in a performance-optimising manner and measuring and efficiently controlling their corporate and IT processes in accordance with clear quality criteria.
The "iTSM Trusted Quality GmbH" is the specialist for Information Security of the iTSM Group and focuses in Germany on consulting services in the area of Security Management.
The "ITSM Trusted Quality Switzerland GmbH" in Switzerland represents the company on the Swiss market with the entire service spectrum of the iTSM Group.
Our subsidiary "ITSM Trusted Quality GmbH" in Austria represents the company on the Austrian and Eastern European market with the entire service portfolio of the iTSM Group.
In 2019, the iTSM Consulting GmbH as majority share holder, together with Softpoint IT-Solutions GmbH & Co. KG, founded a Joint Venture in Austria with the objective to attain the maximum dynamic and strength on the IT Consulting market, for customers, as well as for employees. Besides the expected synergies in the organisational processes, experienced IT Consultants should be able to offer existing and future customers a wider and more differentiated consulting and implementation portfolio.
The success story of Softpoint IT-Solutions in Linz (Austria) began in the year 1987 with its founding by Wilhelm Auberger, Hubert Feneberger and Klaus Kremmair. Since then, the company offers professional Consulting for the introduction of ITIL processes and for the implementation and supervision of (IT) Service Management tools. Softpoint is sales and implementation partner for the software solution ServiceNow, which strikingly improves the productivity in IT and Non-IT sectors.
It is a part of our business philosophy, to not only live as a service provider in a maximum customer proximity in a professional orientation, but also from a geographical point of view - which provides clear impulses for the business development.