Our group of companies is an established business consultancy, which operatively and strategically supports national and international customers in measuring and efficiently controlling their corporate and IT processes in accordance with clear quality criteria. Here you will find out more about us.
Our consulting services enable companies to orient their organisation in a performance-optimising manner, as well as to structure and optimise the respective services and processes in accordance with clear quality criteria. Both serve the purpose of sustainably improving the operational value creation and the innovation power of Service Organisations. Where useful for the customer, we orient ourselves by established rulebooks like ITIL®, COBIT®, Scrum, DevOps, SAFe and PRINCE2®, or we combine them in an intelligent manner.
As a socially responsible employer, we are offering locally and internationally exciting possibilities in an attractive work environment. Here you can become acquainted with our company culture and selectively search for positions which fully correspond to your personal priorities.
"Trusted Quality Switzerland GmbH" represents the iTSM Group on the Swiss market with the entire range of services of our group of companies.
Our subsidiary "Softpoint Trusted Quality GmbH" represents our group of companies on the Austrian and Eastern European market with the entire service portfolio of the iTSM Group.
Our subsidiary "Trusted Quality NL B.V." in the Netherlands represents the iTSM Group companies on the market in the Benelux countries with the entire service portfolio of the iTSM Group.
It is a part of our business philosophy, to not only live as a service provider in a maximum customer proximity in a professional orientation, but also from a geographical point of view - which provides clear impulses for the business development.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.
A network oriented towards competence and continually growing, with powerful suppliers from the IT market, puts us in the position of flexibly developing added-value solutions for our customers.
To provide you with even more targeted support for your ITOM projects, we have entered into a partnership with ITOM and AIOps specialist Einar & Partners to support customers in the DACH region with the introduction of ServiceNow® ITOM and AIOps at the strategic, operational and technical levels.
Together with the legal innovation startup smartvokat we established a joint venture for legal operations solutions based on ServiceNow®. The solution is aimed at legal and compliance departments looking for an end-to-end, efficient, transparent, legally compliant and scalable digital platform for all legal, compliance-related and regulatory processes.