Our group of companies is an established business consultancy, which operatively and strategically supports national and international customers in measuring and efficiently controlling their corporate and IT processes in accordance with clear quality criteria. Here you will find out more about us.
Our consulting services enable companies to orient their organisation in a performance-optimising manner, as well as to structure and optimise the respective services and processes in accordance with clear quality criteria. Both serve the purpose of sustainably improving the operational value creation and the innovation power of Service Organisations. Where useful for the customer, we orient ourselves by established rulebooks like ITIL®, COBIT®, Scrum, DevOps, SAFe and PRINCE2®, or we combine them in an intelligent manner.
As a socially responsible employer, we are offering locally and internationally exciting possibilities in an attractive work environment. Here you can become acquainted with our company culture and selectively search for positions which fully correspond to your personal priorities.
As one of the leading German consulting firms, we have been supporting companies in digital transformation for almost 20 years.
We streamline and accelerate our clients' processes and act as a driver for technical innovations and solutions. In other words, we optimize the interaction of all dimensions of digital transformation to enable our customers and their employees to achieve positive business development.
Our group of companies consists of various companies, which can counsel our customers, respectively tailored to certain markets or challenges.
The "ITSM Trusted Quality Switzerland GmbH" in Switzerland represents the company on the Swiss market with the entire service spectrum of the iTSM Group.
Our subsidiary "Softpoint Trusted Quality GmbH" in Austria represents the company on the Austrian and Eastern European market with the entire service portfolio of the iTSM Group.
Our subsidiary "Trusted Quality NL B.V." in the Netherlands represents the iTSM Group companies on the market in the Benelux countries with the entire service portfolio of the iTSM Group.
The "iTSM Trusted Quality GmbH" is the specialist for Information Security of the iTSM Group and focuses in Germany on consulting services in the area of Security Management.
It is a part of our business philosophy, to not only live as a service provider in a maximum customer proximity in a professional orientation, but also from a geographical point of view - which provides clear impulses for the business development.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.
A network oriented towards competence and continually growing, with powerful suppliers from the IT market, puts us in the position of flexibly developing added-value solutions for our customers.
TSM Consulting GmbH has acquired a majority stake in the Austrian ServiceNow® specialist Softpoint Trusted Quality GmbH.
The iTSM Group recently opened a subsidiary in the Netherlands. The newly founded branch office - located in Ulft between Arnheim and the German border - will offer the complete consulting portfolio of iTSM Group in the Netherlands around the digitalization of Enterprise Service Management processes.