"Trusted Quality Switzerland GmbH" represents the iTSM Group on the Swiss market with the entire range of services of our group of companies.
Our subsidiary "Softpoint Trusted Quality GmbH" represents our group of companies on the Austrian and Eastern European market with the entire service portfolio of the iTSM Group.
Our subsidiary "Trusted Quality NL B.V." in the Netherlands represents the companies of iTSM Group on the market in the Benelux countries with the entire service portfolio of the iTSM Group.
"iTSM Trusted Quality S.R.L." in Romania represents the iTSM Group on the Romanian market and is a competence centre for developing technical specialists. The main office of the company is in Bucharest, Romania.
Trusted Quality UK Ltd." represents the iTSM Group on the market in the United Kingdom with the entire service portfolio of the group of companies.
The digital age has reached all areas of life and work - but challenges for optimisation remain. With our leading expertise, we have been supporting companies in the digital transformation in enterprise service management for over 20 years. In doing so, we promise inspiration, interdisciplinary project teams and certified training that ensure increased business value through accelerated processes. We succeed in this because we understand people, processes, technologies and partners as a holistic unit for which we create our solutions.
Over 200 employees listen to you and live the iTSM Group brand promise: Create your future and become better! Inspiring & Tailored Service Mastery for your digital success.
As a socially responsible employer, we owe the success of the iTSM Group largely to our employees. It is therefore very important to us that you feel comfortable with us from day one and find a working environment in which you can develop your individual skills and use your strengths in a targeted manner.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.
Planning at portfolio level is complex and difficult to predict - among other things, because it is exposed to many external influencing factors. These are ideal conditions for the use of agile approaches, which can also be used in agile project portfolio management to achieve better results in shorter cycles.
ServiceNow® ITSM or CSM? Module decisions can be very complex. In his blog post, our expert Christian Seiberl gives you advice on which ServiceNow® module is the right one for your requirements.
Companies of all sizes insufficiently protect their infrastructure or procure important products that provide IT with "Security Information and Event Management", for example. In almost all cases, there is no tailored, product-independent solution to perform automated initial response to serious security incidents.
The Professional Package from ServiceNow® holds several useful features that can take the work of support and their operations to a new level. Popular beacons like chatbot, Natural Language Understanding (NLU) and Performance Analytics are just a fraction of the package's scope.
iTSM Group announced today that it has joined the Scaled Agile Partner Network as a Bronze Transformation Partner. This worldwide network includes transformation and platform providers who help enterprises facilitate and accelerate business results through adoption of the Scaled Agile Framework® (SAFe®).