Digitization in the world of work is here to stay. But challenges for optimization remain. The iTSM Group has been one of the leading experts for digital transformation in enterprise service management for 20 years now. We focus on your concerns and meet your individual challenges with customized solutions. We promise you inspiration, interdisciplinary project teams and certified training for a real competitive advantage. We succeed in this because we design people, processes, technologies and partners as a holistic unit. Together, we accelerate the right processes and you benefit from our network of long-standing and successful partnerships.
Over 200 employees listen to you and live the iTSM Group brand promise: Create your future and become better! Inspiring & Tailored Service Mastery for your digital success.
"Trusted Quality Switzerland GmbH" represents the iTSM Group on the Swiss market with the entire range of services of our group of companies.
Our subsidiary "Softpoint Trusted Quality GmbH" represents our group of companies on the Austrian and Eastern European market with the entire service portfolio of the iTSM Group.
Our subsidiary "Trusted Quality NL B.V." in the Netherlands represents the iTSM Group companies on the market in the Benelux countries with the entire service portfolio of the iTSM Group.
As a socially responsible employer, we owe the success of the iTSM Group largely to our employees. It is therefore very important to us that you feel comfortable with us from day one and find a working environment in which you can develop your individual skills and use your strengths in a targeted manner.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.
The iTSM Group continues to grow, and with our new company building in Bodenheim we want to give this growth not only the space it needs, but also a motivating ambience.
With Inspiring Legal we will demonstrate how corporate legal and compliance departments can implement and leverage best practices in service delivery at the Legal Live 2021 online conference.
We have joined in a partnership with the Finland based software company Qualdatrix. Qualdatrix provides a ServiceNow® certified, Built on Now application called Data Content Manager that enables customers to achieve maximum success on their ServiceNow® journey through improved quality of data. Be it IT, Customer Service, Human Resources or others, the common denominator is always data.
To optimize the cost of mobile communication, we now support our customers in effortlessly managing their organisation's mobile devices and building a comprehensive Enterprise Mobile Management.
The iTSM Group's popular PRINCE2® Foundation Training is now available in a completely new format. Blended Learning combines self-directed online study with classroom workshops in which our experienced trainers give a detailed introduction into best practices in project management with PRINCE2®.
To provide you with even more targeted support for your ITOM projects, we have entered into a partnership with ITOM and AIOps specialist Einar & Partners to support customers in the DACH region with the introduction of ServiceNow® ITOM and AIOps at the strategic, operational and technical levels.