With our webinars, experienced trainers, consultants and software architects present topics and solutions related to Enterprise Service Management. In this way, we want to support companies and their employees in unleashing the power of automation for their processes and mastering the digitization of their services.
Simply register for the respective sessions free of charge and without obligation or contact us if you have any questions.
15. July 2021
Learn about the full ServiceNow® reporting capabilities: In our webinar, we'll show you how Performance Analytics can help you plan capacity more accurately and improve service quality by tracking historical trends.
17. June 2021
In this webinar, our experts will show you how to gain insight into the capacity and utilization of your IT staff by implementing resource management based on ServiceNow® ITBM.
16. June 2021
In this webinar from our CMDB and CSDM series, we will introduce you to the "COP" model, which allows data to sort, prioritize and use data flexibly with new requirements and thus minimize date risk.
15. April 2021
Would you like to learn more about Service Mapping and which factors need to be considered for a successful rollout? In our free ITOM webinar on April 15, 2021 from 11:00 a.m. to 12:00 p.m., our experts Fabian Kunzke (iTSM Group) and Alexander Ljungstrom (Einar & Partners) will show you how to automatically map the infrastructure to the application layers in service mapping projects.
31. March 2021
In this webinar, which we present together with our partners of Qualdatrix, you will learn why having the right quality and -decision ready data in ServiceNow® is important and how to keep it up to date.