Consulting

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Our experienced employees will lead you, detached from rigid theory and individual frameworks, to a modern Enterprise Service Management.

Our experts in Enterprise Solutions support your transformation to digitized service processes based on the market-leading Enterprise Service Management platform ServiceNow. We help you from the definition of the roadmap through the solution architecture and successful implementation to the stable application management and operation in a DevOps approach.

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.
 

With our experienced management consultants from the Future Service Enablement division, we develop our own answers to the Enterprise Service Management of the future and help our customers to profitably use the possibilities and advantages of digitization in their own business and service processes.

With the combined expertise of experienced consultants and educational professionals, we offer digital learning formats that are tailored to your needs. These include interactive learning experiences, knowledge nuggets and context-specific learning formats.

With a more data-driven world the classical methods and tools for handling IT operations are no longer fitting the future needs. With the help of ServiceNow IT Operations Management (ITOM) we help our customers modernize, transform and reach the next level of automation and maturity. 

Trainings

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Unser Schulungsangebot ist auch als "Virtual Classroom Training" verfügbar:

In einer Online Live Session führen unsere Trainer Sie und Ihre Mitarbeiter zu offiziellen Zertifizierungen für Frameworks im IT-Service Management und Projektmanagement. Dabei stehen sie Ihnen während des Kurses persönlich und in Echtzeit für individuelle Fragen und Erläuterungen zur Verfügung.

Auf diese Weise gewährleisten wir den selben hohen Qualitätsstandard wie bei unseren Präsenzschulungen. 

Our Scrum seminars cover not only the basics but also further aspects such as optimizing and increasing team productivity as well as product development in an agile environment.

Management of Risk (M_o_R®) is a framework for risk management. It helps companies to identify and control risks and to make appropriate decisions.

In unseren Projektmanagement-Trainings, Workshops und Schulungen bilden wir Sie und Ihre Kollegen zu Frameworks aus und zertifizieren Sie nach offiziellen Standards.

Unsere praxiserfahrenen Trainer geben ihr Expertenwissen gerne weiter und bereiten Sie optimal auf Prüfung und Zertifizierung vor. Dafür stehen Ihnen die Schulungen in verschiedenen Formaten zur Verfügung: Als Online-Training, Virtual Classrooms oder Präsenzschulungen - sowohl Inhouse exklusiv bei Ihnen im Unternehmen oder aber Onsite.

Contact us

Do you have any questions or suggestions? Would you like to book a training course or inform yourself about our consulting services? Then simply contact us!

How can we support you?

iTSM Group Zentrale

ITSM Consulting GmbH
Am Kuemmerling 21- 25
55294 Bodenheim

Tel.: +49 6135 9334 0
info@itsmgroup.com

iTSM Group Austria

Softpoint Trusted Quality
Hernalser Gürtel 1
A-1170 Wien

Tel.: +43 6644314408
info@trusted-quality.at

iTSM Group Switzerland

Trusted Quality Switzerland GmbH
Schwyzerstrasse 2a
CH–6422 Steinen

Tel.: +41 44 567 61 00
info@trusted-quality.ch