Your personal data will always be treated confidentially by us, in strict compliance with the applicable data protection regulations. The following data protection information informs you about the personal data collected in connection with your visit to the website and its use.
This website and the range of services are provided by the iTSM Consulting GmbH
Am Kuemmerling 21 -25
Telefon: +49 61 35 93 34 0
Managing Director: Siegfried Riedel
Register entry: Eintragung im Handelsregister
Register court: Amtsgericht Mainz – HRB 47740
In the following "iTSM Group" means the group of companies of iTSM Consulting GmbH and all companies, in which iTSM Consulting GmbH has a majority share and is called "iTSM Group" in the following generally and for each single company of the group of companies.
The iTSM Group is pleased about your visit to our website and your interest in our company. We take the protection of your personal data seriously and would like you to feel comfortable when visiting our Internet pages. The guarantee of the data protection and the data security represents an important basic principle for the iTSM Group. Your personal data will be processed by us in strict compliance with the EU Data Protection Basic Regulation (DSGVO) and other national data protection laws of the EU member states as well as other data protection regulations.
All employees and cooperation partners are accordingly obliged to comply with the data protection regulations.
With these notes we inform you about the data protection relevant aspects of our internet pages.
For all questions and notifications concerning data protection, please contact the data protection officer of iTSM Group.
We will store your data for this long,
Within the scope of the deletion of your data, iTSM Group ensures that all affected order processors are immediately informed of your declared revocation of consent. The iTSM Group obliges its contract processors to delete the personal data immediately after knowledge of the revocation - unless there are no legal reasons to the contrary.
Every web server automatically registers access to web pages. When you visit our website, our web server temporarily registers the following data for the purposes of system security and control in accordance with Art. 6 Para. 1 letter f) DSGVO, which may allow conclusions to be drawn about your person:
Without this data it would be technically impossible to deliver and display the contents of the web pages. In this respect the collection of data is absolutely necessary. Furthermore, we use the anonymous information for statistical purposes. They help us to optimize our offer and technology. We reserve the right to subsequently examine the log files if we suspect an illegal use of our offer.
The collected data will be deleted by the system after 7 days.
Personal data is understood to be your information in our forms, such as name, first name, postal address, e-mail addresses and telephone numbers. In principle, the use of this website is possible without providing personal data. In the following cases personal data must be collected:
If you contact us via the online form (or by e-mail), we will process your data in order to be able to answer your request. This can only take place after your declared consent in accordance with art. 6 para. 1 lit. a) DSGVO. This consent can be revoked at any time without giving reasons for future processing. The following personal data is collected in the context of this processing:
In addition, you can also give us your consent in accordance with Art. 6 Para. 1 letter a) DSGVO to include your data in our customer file in order to give us the opportunity to contact you in the course of sales activities even beyond the current inquiry. You can also revoke this consent at any time without giving reasons.
In the context of booking our training courses, we process the personal data you provide for the purposes of order processing, conclusion of contract and invoicing in accordance with Art. 6 Para. 1 letter b) DSGVO. The following personal data is collected:
This data is additionally logged and serves us as proof for booking the training via our website.
In addition, it is necessary to provide the following personal data of the course participants for the purpose of sending information concerning the respective training:
If you do not wish to provide your personal data via the website, you cannot book the training courses online, but you can do so by telephone or e-mail.
We offer you the possibility to have an offer generated for our training courses - this can be done anonymously or by using your personal data. (name, address, availability). Your data will only be used to generate the document and will not be available to us afterwards.
If you wish, you can be contacted by us regarding the offer. All you need to provide is an e-mail address and/or, if you wish, a telephone number. In this case, the data will be processed on the basis of Art. 6 para. 1 letter a) DSGVO (consent) or Art. 6 para. 1 letter b) DSGVO (pre-contractual measures).
In addition, you can also give us your consent in accordance with Art. 6 para. 1 lit. a) DSGVO to include your data in our customer file in order to give us the opportunity to contact you in the course of sales activities even beyond the current inquiry. You can revoke this consent at any time without giving reasons.
If the seminar is combined with an examination to determine your qualification by external institutes, we may transmit your personal data necessary to register you for the examinations. The data includes surname, first name, e-mail address and will be transmitted to the respective institute on the basis of Art. 6 para. 1 lit. b) DSGVO. For further information regarding the processing of your personal data, we refer at this point to their respective data protection regulations, which you can view via their websites.
The institutes to which we transfer your personal data are listed in detail:
We do not transmit any personal data to the following institutes, however, their registration/login is necessary to be able to take the exams:
If our training courses are carried out by a partner, we must pass on this data to this partner on the basis of Art. 6 para. 1 lit. b) DSGVO. Contracts and agreements with the partners regulate the handling of your data according to this agreement and the requirements of the current data protection laws.
If you register for the newsletter, we will use the data you provide solely for this purpose or to inform you about circumstances relevant to this service or registration. This can only be done after your consent has been obtained in accordance with Art. 6 Para. 1 lit. a) DSGVO. The following personal data is collected:
For the creation and sending of the newsletter we use the services of another service provider, which means that your personal data collected for this purpose will be transferred to our service provider. In order to protect your data, a contract for order processing has been concluded with the service provider in question in accordance with Article 28 Paragraph 3 DSGVO.
In order to receive the newsletter, a valid (valid) e-mail address must be provided. In order to ensure that an e-mail address is not misused by third parties, we work with the so-called "Double-Opt-In" procedure in accordance with the law. This means that you will receive an e-mail to the specified e-mail address after registration. The e-mail contains a confirmation link. Only when this link has been clicked, the registration is complete. Within the scope of this procedure, the ordering of the newsletter, the sending of the confirmation e-mail and the receipt of the registration confirmation are recorded. For this purpose, your IP address, the date and time of registration and the date and time of confirmation are stored. This data serves us as proof of your consent and in case of misuse, if a foreign e-mail address is used for the newsletter registration.
You have the possibility to revoke your consent to the storage of your data and its use for the newsletter dispatch at any time. To revoke your consent, we provide you with a link in each newsletter that you can use to unsubscribe from the newsletter. You also have the option of informing us of your wish to revoke using the contact options mentioned in this document.
You have the opportunity to send us your application documents for vacant positions or as part of a speculative application by e-mail.
All essential information about the application procedure can be found under the following links:
The iTSM Group operates a fan page on the social media platform Facebook. Within the scope of using or visiting our Facebook fan page, your personal data will be processed by Facebook for statistical evaluations regarding our fan page - regardless of whether you have a Facebook account yourself. If you have an account and are logged in to it when you visit our fan page, Facebook may process more of your personal data.
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Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created.
How you can manage cookies depends on the browser you use. In the following, you will receive (at the time of the creation of this data protection notice current) help for the most common browsers. If one of the links is no longer up to date, please contact the respective browser manufacturer for information on cookies.
To disable the use of third-party advertising cookies, you may also visit the NAI (Network Advertising Initiative, www.networkadvertising.org/managing/opt_out.asp) deactivation website.
As soon as personal data is processed by you in accordance with the DSGVO, you are considered a data subject. Accordingly, you have the right:
With the exception of the right of complaint according to Art. 77 DSGVO, you can exercise all rights by contacting our data protection officer. You will find the contact details at the beginning of this data protection notice.
If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 Par. 1 S. 1 lit. f) DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, provided that there are reasons for doing so arising from your particular situation. This right also applies to profiling based on these provisions.
iTSM Group does not process the personal data concerning you any longer, unless it can prove compelling reasons for processing worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is related to such direct marketing.
If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for those purposes.
If you wish to exercise your right of objection, an e-mail to our data protection officer is sufficient.
This website uses the widely used TLS (Transport Layer Security) encryption protocol within the website visit in conjunction with the highest possible encryption level supported by your browser. This encryption is used to protect the transmission of confidential content to the iTSM Group. You can recognize whether an individual page of our website is transmitted encrypted by the closed display of the (green) lock symbol in the status bar of your browser.
The present data protection information is up-to-date and complies with the regulations of the EU Data Protection Basic Regulation (DSGVO) valid from 25.05.2018. In order to ensure that our data protection information always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information has to be adapted due to new or revised services, for example new services. The new data protection information will then take effect on your next visit to our website.