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With our Application Management Service (AMS), we take care of the daily tasks involved in the operation of our customers' platform solutions - especially with regard to global ServiceNow® platforms. 

Our cross-project expertise and maximum transparency in our approach are the basis for a successful and trusting partnership.

With Service Management as a Service (SMaaS) we take care of the daily tasks in the operative IT service management of our customers.

This way we make your internal staff available to work on important projects and urgent changes, while you can rely on a reliable service management basis.

In an increasingly data-driven world, the classic methods and tools for handling IT operations are no longer sustainable.

With our IT Operations Management services, we support our customers in modernizing and transforming their IT operations and help them to reach the next level of automation.

With our services in the area of Project Portfolio Management (PPM), we support our customers in better aligning their project management with the corporate strategy and in making project work more efficient overall - regardless of whether it is carried out according to classic or agile approaches. 

Our experienced employees will lead you, detached from rigid theory and individual frameworks, to a modern Enterprise Service Management.

Our experts in Enterprise Solutions support your transformation to digitized service processes based on the market-leading Enterprise Service Management platform ServiceNow. We help you from the definition of the roadmap through the solution architecture and successful implementation to the stable application management and operation in a DevOps approach.

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.

With our experienced management consultants from the Future Service Enablement division, we develop our own answers to the Enterprise Service Management of the future and help our customers to profitably use the possibilities and advantages of digitization in their own business and service processes.

With the combined expertise of experienced consultants and educational professionals, we offer digital learning formats that are tailored to your needs. These include interactive learning experiences, knowledge nuggets and context-specific learning formats.

Trainings and certifications

Workshops and certifications for IT service management and project management

In our trainings, workshops and courses we educate you and your colleagues on software and frameworks in the field of IT service management and project management and certify you according to official standards.

Both in open training courses and in-house in your organization on site - our experienced trainers are happy to pass on their expert knowledge and prepare you optimally for the exam.

Although our training courses are held in German as standard, we also offer our trainings in English on request. Don´t hesitate to contact us for further details


ServiceNow® is a provider of cloud-based Software-as-a-Service (SaaS) for Enterprise Service Management. In our ServiceNow workshops you and your employees gain experience in using the software and learn how to map and optimize your work processes in ServiceNow®.

Whether you work in the areas of IT, security, human resources or customer service or want to create custom applications - as an authorized training partner of ServiceNow® we will guide you to a safe use of the tool.


IT Infrastructure Library (ITIL®) is a globally recognized framework for implementing IT service management.

In our ITIL® trainings, our accredited and experienced trainers prepare you and your colleagues in various training formats - online and on-site - for the use of the framework.

Thus you are optimally prepared for the PeopleCert® certification exam you will take during the courses.


PRINCE2® (Projects in Controlled Environments) is a process-oriented method for project management that is based on best practices.

In our PRINCE2® training courses, you and your colleagues learn the framework for successful projects and concrete recommendations for action for each project phase. In addition, you can also take an exam and receive your PeopleCert® certificate of the international standard right away. 

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Our Accreditations

How can we assist you?

Christine Ludwig

Account Managerin