We are pushing the door to digital technologies and innovations even wider to improve business models and interaction with customers and citizens. Digitized processes that effectively link people and information, transparent workflows that generate usable data from various sources - these are some of the goals in the digital transformation for our customers.
For both companies and public institutions, comprehensive digital transformation opens up new opportunities and at the same time confronts them with enormous challenges. With certified consultants and developers, we are a holistic partner and implementer at your side - from comprehensive consulting to implementation and operation of a corresponding platform. In doing so, we offer a great deal of project experience from a wide range of industries - both for medium-sized companies and corporations, as well as for institutions in public life and administration.
Mastering the transformation to Industry 4.0 in Operation Technology Management or simplifying spare parts management with AI.
AI-supported handling of contracts for devices, cloud and other infrastructure in a central portal - digital transformation meets technology expense management.
Thanks to Field Service Management, employees in the field can be provided with the right information at the right time and routes can be planned more effectively.
In HR Management, provide information for employees via a central portal, standardize applications and document the verification requirements.
ServiceNow® Managed Services as the basis for the digital service transformation of social enterprises and NGOs.
Reduce response times with a software for crisis management through the use of automated workflows and better visibility.
With digitization in legal operations management, legal departments can leverage automation for legal workflows.
With our experience in the digitalization of administration, we support public authorities and public institutions in their digital transformation.
We support you in the digitization and networking of relevant business processes and services as well as the more efficient integration of your employees via an enterprise service management platform.
Based on the analysis of your business processes, we support you in their digitization and automation on the basis of various platforms. This potential is not just limited to tasks and events, but also affects decisions with the help of DMN (Decision Model and Notation).
Make your business more adaptible and flexible with agile approaches, create more business value for yourself and your customers, and win with faster time to market.
With our services in the Application Management Service (AMS), we take care of the daily tasks in the operation of our customers' platform solutions - especially with regard to global ServiceNow® platforms.
Cross-departmental workflows, case-closing with full transparency on a single platform, highly integrative and thus highly automatable, complemented by state-of-the-art self-services - this is the core of the Enterprise Service Management Platform from ServiceNow®.
In various deployment scenarios, whether in IT or Customer Service, whether in the legal department, HR or crisis management - the platform offers functionalities that connect people, functions and systems. Accelerate innovation, increase agility and boost productivity.
The modular structure and the platform from the cloud make flexible adaptation to the needs of the respective organization possible.
Guides, webinars and tutorials in the iTSM knowledge area.
iTSM Knowledge