Consulting

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With our Application Management Service (AMS), we take care of the daily tasks involved in the operation of our customers' platform solutions - especially with regard to global ServiceNow® platforms. 

Our cross-project expertise and maximum transparency in our approach are the basis for a successful and trusting partnership.

With Service Management as a Service (SMaaS) we take care of the daily tasks in the operative IT service management of our customers.

This way we make your internal staff available to work on important projects and urgent changes, while you can rely on a reliable service management basis.

In an increasingly data-driven world, the classic methods and tools for handling IT operations are no longer sustainable.

With our IT Operations Management services, we support our customers in modernizing and transforming their IT operations and help them to reach the next level of automation.

With our services in the area of Project Portfolio Management (PPM), we support our customers in better aligning their project management with the corporate strategy and in making project work more efficient overall - regardless of whether it is carried out according to classic or agile approaches. 

Our experienced employees will lead you, detached from rigid theory and individual frameworks, to a modern Enterprise Service Management.

Our experts in Enterprise Solutions support your transformation to digitized service processes based on the market-leading Enterprise Service Management platform ServiceNow. We help you from the definition of the roadmap through the solution architecture and successful implementation to the stable application management and operation in a DevOps approach.

We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions. In doing so, we consider both your possibilities and framework conditions as well as the formal requirements.

We put our customers in a position to anchor the right and affordable measures in the organization from the multitude of possible and necessary measures.
 

With our experienced management consultants from the Future Service Enablement division, we develop our own answers to the Enterprise Service Management of the future and help our customers to profitably use the possibilities and advantages of digitization in their own business and service processes.

With the combined expertise of experienced consultants and educational professionals, we offer digital learning formats that are tailored to your needs. These include interactive learning experiences, knowledge nuggets and context-specific learning formats.

Our Locations

The regional presence is the consequence of our dynamic business development and market permeation. It is our business philosophy to experience a maximum customer focus as service provider, both regarding the professional and conceptional orientation, as well as from the geographical point of view - which in turn also provides clear impulses for the business development

Germany

Headquarters Bodenheim/Mainz

Am Kuemmerling 21- 25

55294 Bodenheim

Tel.: +49 6135 93340

Fax: +49 6135 933422

info@itsmgroup.com

Bad Vilbel/Frankfurt

Konrad-Adenauer-Allee 1-11

61118 Bad Vilbel

Tel.: +49 6135 93340

Fax: +49 6135 933422

education@itsmgroup.com

Hamburg

Gorch-Fock-Wall 1a

20354 Hamburg

Tel.: +49 6135 93340

Fax: +49 6135 933422

info@itsmgroup.com

Cologne

Subbelrather Str. 15a

50823 Köln

Tel.: +49 6135 93340

Fax: +49 6135 933422

info@itsmgroup.com

Nürnberg

Königstorgraben 11

90402 Nürnberg

Tel.: +49 911 32395 19

Fax: +49 911 32395 189

info@itsmgroup.com

 

Wolfsburg

Hafenstraße 5

38442 Wolfsburg

Tel.: +49 5362 5031160

Fax: +49 5362 50311616

info@itsmgroup.com

Austria

Linz

Softpoint Trusted Quality GmbH

Linzer Straße 16e 

4221 Steyregg/Linz 

Tel.: +43 732 794479 0

Fax: +43 732 794480

kontakt@softpoint.at

Vienna

Hackhofergasse 1

1190 Wien

Tel.: +43 6644314408

kontakt@softpoint.at

 

Switzerland

Steinen

Trusted Quality Switzerland GmbH 

Schwyzerstrasse 2a

6422 Steinen

Tel.: +41 44 567 61 91

info@trusted-quality.ch

 

Zurich

Hotelstrasse 1, Prime Center 3

8058 Zürich

Tel.: +41 44 567 61 00

info@trusted-quality.ch

Netherlands

Ulft

Trusted Quality NL B.V.

Hutteweg 24

7071 BV Ulft

Tel.: +49 6135 9334 0

info@itsmgroup.com

 

Route description (PDF)

Romania

Bucharest

iTSM Trusted Quality S.R.L.

2 Mexic, Bl. 1, Ap. 17, sec. 1,

Bucharest, RO-011756

Tel:  +40 (744) 180499

Fax: +40 (21) 2691566

office@trusted-quality.ro

 

Bucharest

6L Iuliu Maniu Boulevard,

Campus 6.1 Building, Room 110

Bucharest, RO-061344

office@trusted-quality.ro