Simulation Trainings

The mission of your team is clear: Launch a rocket with the MarsLander® on-board, bring it to Mars and gather valuable data for universities and research centres. Your challenge consists of supporting the Mission Control and ensuring that all mission objectives can be attained. 

The Workshop Apollo 13 - an ITSM case experience™ according to ITIL® is an intensive one-day training, which imparts ITIL® concepts and practices by means of an interactive game. Situations of the Apollo 13 mission are duplicated realistically during the training. As a team, you take over the work of the Mission Control Centre in Houston and your task is to bring the damaged space craft and its crew safely back to Earth. Thus you will get to know the potential of ITIL® processes by playing a game together with your colleagues.

In the simulation, the fictitious pizza producer "Grab@Pizza" is drawn onto, delivering pizzas America-wide with guaranteed delivery times. This business model is only possible with an as good as possible IT support – in the simulation, the IT organisation must implement the continually growing requirements of the Business and at the same time ensure the tasks and problems of daily operation. During the simulation, the requirements from both sides often collide. Based on examples, various BITA aspects (Business IT Alignment) are depicted and discussed. Many typical issues which are often encountered in IT organisations thus become visible. 

During the DevOps simulation “The Phoenix Project”, based on the book of the same title by Gene Kim, the teams will learn all key elements of DevOps by Learning by Doing. IT projects and problems are being worked on during a four-round game. Thus it is to be made sure that the Phoenix Project can be completed in due time - a business metamorphosis by the IT, performed according to DevOps principles.