With Legal Service Delivery, the Now platform from ServiceNow® offers a connection that can be integrated into your organization's system landscape between employees from specialist departments seeking legal support, processes with legal requirements and the legal teams. The comprehensive integration into existing governance or compliance processes, for example, as well as the link to document management and eSignature software, make it possible to harness the power of digitalization for your organization's legal affairs.
Our know-how in dealing with ServiceNow® as well as our project experience enables us to support you from a practical perspective as a contact partner for relevant issues relating to legal operations management and to assist you with process consulting in your legal department, for example. Our certified developers and project managers then ensure the implementation, customization and operation of ServiceNow® Legal Service Delivery.
The Now Platform is a powerful tool for digitizing and partially automating processes and services. It has core capabilities that can be supplemented by additional modules with functionalities that meet the requirements of a wide range of situations and can be flexibly adapted. ServiceNow® differentiates between the modules in the areas of "IT Workflows", "Employee Workflows", "Customer Workflows" and "Creator Workflows".
"IT Workflows" are aimed at business transformation with digital IT workflows and the modernization of operations via a central IT platform with solutions in ITSM, ITOM, ITAM, Strategic Portfolio Management (SPM), and Security and Risk Management. The "Employee Workflows" in turn provide solutions in Service Delivery from HR, Workplace, Legal and Procurement while the "Customer Workflows" include solutions for Customer Service and Relation Management as well as Field Service Management. The "Creator Workflows", on the other hand, combine solutions for interfaces and the creation of individual applications.
As an Elite Partner of ServiceNow®, the iTSM Group with its subsidiaries in throughout Europe is one of the most distinguished service providers for the Enterprise Service Management Platform of ServiceNow® in Europe.
We support our customers with a holistic approach and according to individual needs - from strategic orientation, implementation and competence transfer to the ongoing operation of the platform.
Our legal operations management services can be adapted flexibly to your specific situation. We are therefore able to offer you individual pricing models. Please contact us for further information.
Get the digital transformation of legal processes in your organization off the ground: on a sustainable and flexible platform.
With our practical experience, we support the development of a comprehensive service catalog and thus lay the foundation for effective portfolio management.
A comprehensive overview of the availability of resources and capabilities ensures targeted deployment in the required projects.
By focusing on user experience and training, we ensure that the application fits as well as possible into legal working practice.
We set up the platform for you, including individual additional requirements that your company needs for successful legal service management.
We advise you with our expertise in workflows and legal practice and train your employees in how to use the platform.
We integrate the application - for example communication tools or external dashboards - and embed the tool into the structure of your organization.
We take care of the infrastructure and the secure and reliable operation of your legal service management platform.
Product Domain Lead Global Business Services
Trusted Quality UK Ltd.
1 Bartholomew Lane,
London, EC2N 2 AX
We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions.