If technical systems fail over the long term, the company's production and business operations are usually directly affected. This is detrimental to organizations on many levels - not only financially but also in terms of reputation, legal implications or customer relations.
Business continuity management (BCM) is designed to shorten the downtime of business processes and ensure that regular operations are restored as quickly as possible. BCM is not limited to the availability of the technical infrastructure, but encompasses all influencing factors, such as structural conditions and the supplier network.
With our expertise in BCM, we are the ideal companion for corresponding projects: With our many years of experience in many customer projects from different industries, we bring a wealth of expertise to the table - from consulting and process optimization to technical implementation.
What is Business Continuity Management?
BCM encompasses organizational, technical, structural, and personnel measures, business processes, policies, and technology solutions that help organizations ensure that their business operations are not disrupted, or are disrupted as minimally as possible, even during severe loss events, and that they quickly return to optimal operations.
ISO 22301 is the international standard for "business continuity management" and defines requirements and principles that organizations can use to prepare for various types of disruptions and crises - whether caused by natural disasters, technical failures, cyber attacks or other unforeseen events. Conformance to this standard increases customer, partner and stakeholder confidence and strengthens an organization's resilience to business disruption.
BSI Standard 200-4 provides guidance for setting up a business continuity management system (BCMS) in one's own organization. In doing so, it also links BCM with the related areas of information security and crisis management and thus aims to contribute to the organization's resilience management.
ServiceNow® Business Continuity Management provides a comprehensive solution for proactively managing business disruptions. With the platform that you can analyze risks, create contingency plans, and ensure that your IT services run smoothly even under adverse conditions. We provide real-time business continuity insights, automated notifications and escalation procedures, and the ability to conduct emergency drills.
Our solution is based on proven best practices and enables you to plan and execute business continuity efficiently. You'll minimize downtime, protect your customers, and increase confidence in your services. Discover how ServiceNow® Business Continuity Management prepares your business for uncertain times while reducing costs and complexity.
Business Impact Analysis is used to identify critical business services to analyze the maximum recovery time after failure (RTO) and the tolerated data loss due to failure (RPO).
The planning and exercise help to be prepared for the occurrence of the event. By playing through the individual scenarios, you will recognize which steps need to be taken in order to be able to resume regular operations.
The transparency of dependencies helps in identifying any missing elements during the business impact analysis.
Based on the analysis of your business processes, we support you in their digitization and automation on the basis of various platforms. This potential is not just limited to tasks and events, but also affects decisions with the help of DMN (Decision Model and Notation).
In risk management, transparency of current risks and their impact is crucial to enable rapid action. With our services, we support you in creating an overview for the qualitative or quantitative assessment of risks and ensure clarity in the impact on your business.
With our services in the area of IT security, we support our customers in ensuring the secure operation of their technical structures and in meeting the constantly growing compliance requirements arising from information security, data protection and risk management.
The ITSCM course handles the topic of IT disaster prevention and IT disaster management measures. You will hereby become acquainted with the appropriate norms, with the goal of implementing a suitable and effective management system.
In our workshop Problem Management and Problem Solving Strategies, our experienced trainers will guide you for two days through various questions and establish a methodical structure for approaching problems in the IT operations of your organization. In this way, we work together to develop starting points with which you can optimize your service management.
ITSM Consulting GmbH
Tel.: +49 6135 9334 0
Softpoint Trusted Quality GmbH
Linzer Straße 16e
Tel.: +43 732 794479 0
Trusted Quality Switzerland GmbH
We help our customers to meet the constantly growing requirements for compliance, data protection and information security with appropriate concepts, processes, services and technical solutions.