Today's companies have to cope with a high level of dynamic change, both technically and organizationally. This inevitably means that security management is also continuously confronted with new requirements. As a result of scarce resources or other project priorities, however, security requirements are not implemented in parallel or are not even recorded, so that serious security gaps can arise.
Therefore, methods for an active security management are necessary, which are aligned to defined quality standards and ensure a security level that meets the requirements at any time. Conventional approaches, however, are usually unable to meet this requirement adequately because they lack an active and quality-oriented control methodology. For us at iTSM Group, this is a reason to add a quality component to the classic approaches to security management.
An essential component is the "IT Quality Index", which provides those responsible with precise information on the strengths and weaknesses of the security infrastructure. Based on this, the security guidelines are continuously checked to ensure they are up to date and, if necessary, revised in line with the protection requirements of the business. This enables active risk and business continuity management, in which the security requirements are directly integrated into the change management processes.
Automated orchestration of security requirements and extensive integration of data sources and linkage to your processes increase the quality of your SecOps team's work through improved security incident response and vulnerability response.
In Business Continuity Management, we support you in effectively and efficiently restoring your business in the event of a disaster.
For example, we identify critical business services as part of the business impact analysis and determine the maximum recovery time after an outage (RTO) as well as the tolerable data loss (RPO). With plan development and exercises, we ensure that your organization is prepared for the occurrence of the event.
In risk management, transparency of current risks and their impact is crucial to enable rapid action. With our services, we support you in creating an overview for the qualitative or quantitative assessment of risks and ensure clarity in the impact on your business.
We help you to simplify compliance processes in your company.
For example, by supporting you in setting up or preparing a service portal or dashboards, in setting up policy lifecycle management through a preconfigured detailed lifecycle with review and approval processes, or in automating effectiveness checks.
In audit management, we support you with risk-based audit plans and ensure the automation of cross-functional audits. The resulting audit process supports planning and scoping, ensures smooth execution through directly assignable tasks, and simplifies the reporting of results.
We advise you on the implementation of the directive and certification for an Information Security Management System (ISMS)
Our consulting services around ISO 27005 are about meeting the requirements for risk management,
ISO 22301 defines requirements in business continuity management - here, too, we advise you and set up the technical solution based on ServiceNow® for your organization.
ISO 31000 is an international standard for risk management and provides a general method for identifying, assessing and addressing risks in organizations. The standard provides a framework that is applicable to all types of risks, regardless of industry, size or type of organization.
Multinational wafer manufacturer
Governance Risk and Compliance Management with IRM and Security Operations from ServiceNow® offers not only holistic process support according to best practice models, but also the highest possible transparency for all parties involved and thus a rapid and timely response option. This not only protects the company from risks, but also keeps it on track.
The ITSCM course handles the topic of IT disaster prevention and IT disaster management measures. You will hereby become acquainted with the appropriate norms, with the goal of implementing a suitable and effective management system.
In our workshop Problem Management and Problem Solving Strategies, our experienced trainers will guide you for two days through various questions and establish a methodical structure for approaching problems in the IT operations of your organization. In this way, we work together to develop starting points with which you can optimize your service management.
Companies of all sizes insufficiently protect their infrastructure or procure important products that provide IT with "Security Information and Event Management", for example. In almost all cases, there is no tailored, product-independent solution to perform automated initial response to serious security incidents.
Security Incident Response is a critical function to protect the company from harm. It should be fast and efficient!
The iTSM Group has received certification according to TISAX, a standard for information security developed by the automotive industry. The certification was obtained after comprehensive audits by operational services GmbH & Co. KG and is valid for three years. Since TISAX is recognized throughout the industry, iTSM can work with all OEMs and suppliers in the automotive industry on this basis.
ITSM Consulting GmbH
Tel.: +49 6135 9334 0
Softpoint Trusted Quality GmbH
Linzer Straße 16e
Tel.: +43 732 794479 0
Trusted Quality Switzerland GmbH
Trusted Quality UK Ltd.
1 Bartholomew Lane,
London, EC2N 2 AX