With our services in Legal Operations Management, we support legal departments in unleashing the power of automation for legal workflows and mastering the digitalization of their legal operations - from strategic consulting to implementation and operation.
In our joint venture smartvokat Trusted Quality, we bundle legal and technical expertise for this purpose.
The digitisation of legal processes has been neglected with a smile for a long time: the issues appeared to be too complex, the solutions too static. And yet its advantages are obvious. Because of expediting tiresome duties and standardising enquiries, time is freed up for highly specialised legal work and advice within your own organisation.
With our solution, Inspiring Legal, our customers benefit from these advantages through a legal operations management platform that has been born out of practical legal insights. Our joint venture smartvokat Trusted Quality GmbH combines legal expertise with technical excellence. Based on the enterprise service management platform ServiceNow®, we have developed an application that is a flexible tool for the legal operations management of organisations with large legal departments.
Our legal know-how makes it possible for us to support you from a practical perspective as a contact for relevant questions regarding Legal Operations Management and to assist you, amongst others, with process consulting in your legal department. All while our certified developers and project managers ensure implementation, customisation and operation of your Legal Management Platform.
Inspiring Legal is a legal management solution built on the NOW platform of ServiceNow® that enables the delivery of legal services without losing focus on the user. It is therefore ready for use by any business user, lawyer, agent or end user.
Our Legal Management Platform helps to transform inefficient processes in your company. We also offer you our expertise and knowledge for this purpose. We understand your processes and translate them into scalable and customized state-of-the-art solutions developed by legal experts for legal experts.
Get the digital transformation of legal processes in your organization off the ground: on a sustainable and flexible platform.
With our practical experience we support the development of a comprehensive service catalog and thus lay the foundation for effective portfolio management.
A comprehensive overview of the availability of resources and capabilities ensures the targeted deployment in the required projects.
With a focus on user experience and training, we ensure that the application is relevant to the legal profession.
iTSM Group and the legal innovation startup smartvokat have formed the joint venture "smartvokat Trusted Quality" for the development of the ServiceNow® based Legal Operations Platform Inspiring Legal.
An interdisciplinary approach with a multidisciplinary team of lawyers, software developers, legal management consultants, ServiceNow® specialists and UX designers enables the perfect symbiosis of legal expertise, technical know-how and implementation competence.
Our Legal Operations Management and Inspiring Legal services can be flexibly adapted to your particular situation. Therefore we are able to offer you individual price models.
We set up the application for you, including individual additional requirements that your company needs for successful Legal Service Management.
We advise you with our expertise from workflows and legal practice and train your employees in using the platform.
For example, we connect the application to communication tools or external dashboards, thus embedding the tool in the structure of your organization.
We take care of the infrastructure and the secure and reliable operation of your Legal Service Management platform.
ITSM Consulting GmbH
Am Kuemmerling 21- 25
Tel.: +49 6135 9334 0
Softpoint Trusted Quality GmbH
Linzer Straße 16e
Tel.: +43 676 738 6 752
Trusted Quality Switzerland GmbH
Tel.: +41 44 567 61 00