iTSM Trusted Quality Srl in Romania represents the iTSM Group with its product portfolio on the Romanian and Eastern European market and is one of our competence centers for training technical specialists.
In our ServiceNow Delivery Center technically experienced specialists are engaged in the further development and support in the operation of our customers' ServiceNow platforms. This includes companies from Romania itself as well as our Central European customers.
Our experience with remote solutions and service management in general leads to effective collaboration of our teams in Central and Eastern Europe, ensuring excellent project results.
Together with ServiceNow® and the Polytechnic University of Bucharest, iTSM Group is involved in a training program for future ServiceNow® experts - the ServiceNow Academic Program. Here more than 50 students from different faculties are prepared for the use of the platform and its further development.
In the Academia Lab in the premises of iTSM Trusted Quality Srl workspaces are available for the students. In development environments they have the possibility to adapt ServiceNow® platforms and to get certified according to ServiceNow standards.
This gives us the opportunity to attract talented and well-trained developers who can support us in further developing our customers' ITSM platforms.
The iTSM Group was founded in 2000 and is today one of the leading German and internationally active consulting firms.
We offer our approximately 750 customers from business and public administration full service for the digitalization of enterprise service management processes. We support them in measuring, efficiently controlling and performance-optimizing their business and IT processes according to clear quality criteria.
In this way, we master the essential impact dimensions of digitization and bundle them into a holistic positive service experience.
As a family-managed company, the iTSM Group takes its social responsibility very seriously. Our actions are embossed with authenticity, responsibility, credibility and dependability.