Utilizing every resource is important for every business. Do you have visibility on what your resources are working on now and what they are planned to be working on in the future? Are all resources allocated to tasks with the highest priority and value?
In this Webinar we want to show aspects for implementing an integrated Resource Management process and the adaption to the ServiceNow® platform.
Key elements of the process will be discussed: What is Resource Management about? How can it help to get visibility on future resource need and improve resource planning?
We will show the integration in other management processes like Demand, Project and Portfolio management.
Next to the processes we’ll demonstrate hands-on how typical use cases are supported by using ServiceNow® PPM. How can resources be requested and planned? How can resources be allocated? How do different personas get visibility on resource needs? Join our webinar and learn how your workforce can be deployed as efficiently and effectively as possible!
Provide a single source of truth that both resource requesters and resource managers can use as guidance when making and approving resource requests.
Learn how ServiceNow® platform enables an effective resource management and holistic PPM integration.
Utilize the ServiceNow® workflow to support your request and planning process. Learn how resources are requested, planned and allocated.
Get insights on resource and capacity forecasts. How can dashboards and the new scenario planning feature be used to support portfolio planning?
With our training ServiceNow® Touch & Feel you get to know the variety of ServiceNow® in one day using a practical example and learn how to implement ITIL® compliant with the basic configuration of ServiceNow®.
The focus of the course is on the practical implementation of a story under the guidance of our trainers, who have extensive ITIL® experience and know ServiceNow® in detail. This enables you to map even more complex processes in ServiceNow®.
Product Domain Lead Demand & PPM