Learn about the full ServiceNow® power for reporting: In our webinar, we will show you how Performance Analytics can help you make more accurate capacity plans and improve service quality by tracking historical trends. This makes the webinar ideally suited for IT Operations Managers, Platform Owners and Service Operations Managers.
Performance Analytics is a reporting-focused licensed application for the ServiceNow® platform. The reporting, which goes far beyond standard reporting in terms of depth and visualisation, allows you to better capture optimisation potential and developments and thus guide the continuous improvement of your services.
In addition to the examples from the application and the presentation of the application, there will also be enough time to place your questions about performance analytics and ServiceNow® reporting in general with experts in the field.
Basic introduction about Performance Analytics and how it benefits in generating value to the business.
Get to know how Performance Analytics reports help you through use cases capacity planning and service quality evaluations.
Take a look at the Performance Analytics report and what additional features the Performance Analytics report provides compared to a normal report.
Performance Analytics premium is not required to use Performance Analytics. In this we get to know what comes out of the box in Performance Analytics and what will be provided with the paid premium version.
Standard deviation is : Measurement of the amount of variation of set values. There are various other statistics available out of the box in analytics hub. More details about analytics hub can be found here.
As an Elite Partner of ServiceNow®, iTSM Group with its subsidiaries in Germany, Austria, Switzerland, the Netherlands and Romania is one of the most distinguished service providers for the Enterprise Service Management Platform of ServiceNow® in Europe.
We support our customers with a holistic approach and according to individual needs - from strategic orientation, implementation and competence transfer to the ongoing operation of the platform.