Learn about the full ServiceNow® reporting capabilities: In our webinar, we'll show you how to use Performance Analytics to make more accurate capacity plans and improve service quality by tracking historical trends. This makes the webinar ideally suited for IT Operations Managers, Platform Owners and Service Operations Managers.
Performance Analytics is a reporting-focused licensed application for the ServiceNow® platform. The reports, which go far beyond standard reporting in terms of depth and visualization, enable you to capture optimization potential and developments even better and thus guide the continuous improvement of your services.
In addition to the examples from the application and the presentation of the application, there will also be enough time to pose your questions about performance analytics and ServiceNow® reporting in general with experts in the field.
Basic introduction about Performance Analytics and how it benefits in generating value to the business.
Get to know how Performance Analytics reports help you through use cases capacity planning and service quality evaluations.
Take a look at the Performance Analytics report and what additional features the Performance Analytics report provides compared to a normal report.
Performance Analytics premium is not required to use Performance Analytics. In this we get to know what comes out of the box in Performance Analytics and what will be provided with the paid premium version.
Standard deviation is : Measurement of the amount of variation of set values. There are various other statistics available out of the box in analytics hub. More details about analytics hub can be found here.
The goal of the webinar is to understand the Performance Analytics and how you can take advantage of ServiceNow® full reporting capabilities through Performance Analytics. In the webinar you will learn how Performance Analytics can help in doing better capacity planning and improving quality of services through historical trends. Key takeaway from the webinar will be to recognize how Performance Analytics reports are different from normal reports with live demo.
As an Elite Partner of ServiceNow®, iTSM Group with its subsidiaries in Germany, Austria, Switzerland and the Netherlands is one of the most distinguished service providers for the Enterprise Service Management Platform of ServiceNow® in Europe.
We support our customers with a holistic approach and according to individual needs - from strategic orientation, implementation and competence transfer to the ongoing operation of the platform.