In order to optimize mobile communication costs, we help companies to introduce a comprehensive Enterprise Mobile Management (EMM). EMM includes the central and simple management of all mobile devices throughout the company as well as Telecom Expense Management (TEM) with detailed information about services, their usage and the associated costs.
EMM with ServiceNow®
Technically, our EMM solutions are based on the ServiceNow® platform and the MobiChord TEM software, which is natively integrated into ServiceNow®. This platform enables the integration of almost all telecommunications providers and is therefore also suitable for use in global enterprises.
Contract Management, Invoice Management and more
Our EMM concept combines TEM with comprehensive contract management and automated invoice processing, including invoice verification and direct allocation of expenses to cost centres. Asset management uses data from the ServiceNow® CMDB, providing detailed information on device status, operating system and allocation at a glance.
EMM Services of the iTSM Group
We support you in setting up an EMM solution through comprehensive consulting as well as the analysis and optimization of service processes to uncover additional potential for digitization and automation. Furthermore, we help you with the implementation of MobiChord and, if required, the operation of the complete solution. Being an accredited training partner of ServiceNow® we train employees in the operation and configuration of ServiceNow®.
For more information, visit our Technology Expense Management topic page.