With Value Stream Mapping - the analysis of value streams - you focus processes on value creation and prepare the basis for efficient processes, automation, DevOps, continuous integration & deployment and more.
Value Stream Mapping is a powerful method for visualizing processes in order to optimize them with regard to higher-level goals such as faster response times and higher flexibility, shorter production cycles and more satisfied customers.
As the first procedural step in Value Stream Management, Value Stream Analysis takes a look at all the steps that are taken from the customer's need to the delivered benefit. This can be a single, continuous process or a multitude of combined processes.
In Value Stream Design and Value Stream Planning - the next steps in Value Stream Management - these findings are then used to optimize the value stream.
The process(es) being treated are recorded in their entirety and their characteristics and effects are made more comprehensible.
Often, for the first time, a common understanding of all process participants for the interrelationships and their value contribution. In addition, clear areas of disruption and options for action can be derived for the improvement or redesign of the processes.
Focus on the most important fields of action and a clear approach as to which results must be achieved with which activities in order to optimize value creation.
What is Value Stream Mapping?
Value Stream Mapping is a powerful tool in solving multi-layered challenges in value creation, e.g. holistic view, stakeholder engagement and dialogue, breaking down silos and improving performance.
Value Stream Mapping originates from Lean Management, where the method is intended to improve the visualization, analysis and optimization of all steps in a product delivery process.
Transferred to Enterprise Service Management (ESM) and underlying IT processes, Value Stream Mapping is used to optimize processes holistically and - if necessary with the help of Process Mining - to accelerate and create processes focused on value creation. The focus and functionality are the reasons why Value Stream Management has found its way into ITIL® 4, where it is listed as a "service value system".
Value Stream Mapping is also important in DevOps to take the first steps, identify the flow, optimize it and then automate it as much as possible.
The analysis starts with a comprehensive examination of the status quo: For this purpose, an open view of the ACTUAL process with all its facets is taken with all those involved in the value flow and on the basis of observable data: Where are the transfer points? What are the information and material flows? How efficient are iterations? Where is there waste - for example due to errors, waiting times, overfulfilment, etc.? What are the throughput times?
Each step is also questioned in relation to its value contribution. It is important for the evaluation not to look at it from the perspective of functions and processes, but from the perspective of value for the customer. Is it just about shorter delivery times, more about quality or about functions that meet needs? And how does each step contribute to this? The end-to-end view helps to understand how services are delivered, where bottlenecks occur and where value-creating and non-value-creating activities occur.
This provides the basis for eliminating problems and disruptions in the process, eliminating waste and creating a lean TARGET process. This can lead to shorter delivery times, reliable quality and room for further improvement in the service delivery process. It can also ensure that only relevant elements are automated and not all legacy issues and problems are automated as well.
Would you like to find out how the Value Stream Mapping process can benefit your organization? Then you can conduct an analysis of your value streams with us.
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