With our solution and process expertise, we are the ideal partner to support non-governmental organizations (NGOs) and social institutions in their digital transformation.
With a constant eye on legal framework conditions, data sovereignty and security as well as decision-making processes, we ensure customized solutions with real added value.
The "digital transformation" also demands a lot from non-governmental and social organizations: a heavy workload leaves little room for the introduction of fundamentally new processes and systems, there are high demands on IT security & data protection as well as budgetary constraints, many decision-making bodies and lengthy tendering procedures make it difficult to adapt requirements flexibly.
Of course, there is much to be gained from the digital transformation of processes: internal processes can be shortened or even automated, saving valuable time, relieving staff and reducing frictional losses between departments.
With a wealth of experience from many digitalization projects in business, public authorities and associations, our team is the right partner for creating custom-fit solutions. Through sound approaches in process optimization and digitalization, we ensure acceptance and added value in digitalization topics, support the establishment of secure structures and ensure that your employees are trained in the reliable use of methods and tools.
By automating recurring process steps or entire processes, they are accelerated and consistent quality is ensured.
Efficient interfaces between different departments and divisions avoid frictional losses and create the basis for effective cooperation.
The automation of processes and the further training of staff in methods and tools will reduce the workload: both in terms of time and safety in handling.
By supporting the development of secure infrastructure, the implementation of accessibility and training, acceptance is created among decision-making bodies and employees.
The ServiceNow® platform as a managed service tailored to the needs of non-governmental organizations and companies in the social economy: digitize processes and services flexibly and at favourable conditions, without long-term contractual commitments.
Our team, with a wealth of experience from projects in public administration, supports you in setting up and optimizing your processes. Together with you, we ensure that time and capacities are used efficiently, users are more satisfied with the availability of your services and your employees are relieved.
If you do not have sufficient internal resources for the project management of IT-related projects, we will provide you with our experienced project managers, who will reduce reservations by involving co-determination bodies at an early stage and in a targeted manner, minimize frictional losses during processing and thus make procurement cycles more efficient.
In our training courses, experienced trainers educate you and your colleagues on software and frameworks in the field of IT service management and project management and certify you according to official standards - online or on-site in our training centres or in your organisation.