With our services in the area of Project Portfolio Management (PPM), we support our customers in better aligning their project management with the corporate strategy and in making project work more efficient overall - regardless of whether it is carried out according to classic or agile approaches.
The highly dynamic nature of everyday project work - driven by technological and process changes - makes it difficult to select and keep track of a large number of projects and demands. This calls for transparent criteria on the basis of which decisions on budgets and resources can be made.
With a holistic and transparent project portfolio management, companies are able to better structure their business requirements (demands) and thus increasingly trim the resulting projects to their business value.
The iTSM Group ensures this optimization on a technological as well as organizational level: We analyze and optimize existing project and portfolio management processes, support the alignment to PRINCE2®, PRINCE2 Agile®, Scrum and carry out the setup and operation of a project portfolio management software solution based on ServiceNow® Project Portfolio Management.
Value proposition analyses of projects, programs and portfolios allow prioritization of actions to ensure that budgets and resources are invested in the right initiatives.
Faster feedback on business requirements based on current figures, data and facts improves the perception of the service organization.
A comprehensive overview of the availability of resources and their utilization guarantees the targeted deployment in the required projects.
The standardization of a uniform demand process enables easier and more informed decision-making processes.
We offer you various services to build and optimize the Project Portfolio Management of your organization:
We support you in setting up the end-to-end process "Demand2Project'" and optimise Idea & Innovation and Demand Management of your organisation.
Our specialists for Project Portfolio Management support you in setting up and improving your processes and methods e.g. according to PRINCE2®, PRINCE2 Agile® and Scrum over the entire project management lifecycle.
In our trainings, workshops and courses for project management we educate you and your colleagues on software and frameworks in classical or agile project management and certify according to official standards.
Our certified and experienced project managers and PMO specialists support and relieve you in your operative project operations in the roles required in each case.
Globally active automotive supplier
The iTSM Group supports a global automotive supplier, with 50 subsidiaries in around 20 countries. One of the goals of the recently launched transformation programme is to strengthen the role of the company's IT organisation as a strong internal provider of comprehensive and high-quality services to the business.
Selection and initial implementation of a strategic service management platform. Definition of standardised processes for demand and project management. Replacing an outdated ticketing tool with a modern and integrated solution.
The project portfolio management within ServiceNow® IT Business Management (ITBM) offers maximum transparency from idea to execution.
From projects with only a few or small tasks to large project portfolios with complex activities and dependencies - whether agile or classic: you can track planned and unplanned work in one place and thus better control the use of resources.
Centralising strategic business requests also simplifies demand management and allows consolidated decision-making processes for new product and service investments.
As an elite implementation partner for ServiceNow®, we take care of the technical integration of the ServiceNow® ITBM platform.
Webinar for ServiceNow® ITBM
This webinar will present aspects of implementing an integrated resource management process using the ServiceNow® platform, enabling you to efficiently and effectively schedule your teams. We will show integration with other management processes such as demand, project and portfolio management and provide hands-on demonstrations of how typical use cases are supported through the use of ServiceNow® PPM.
Our experienced team has the know-how and manpower required to provide you with targeted support - regardless of the tools or technologies used
As an established provider of training in the IT sector, we also ensure the training and further education of your employees with regard to processes and tools
Our experts and consultants are certified according to a number of standards such as DevOps, CCNA and ITIL®.
ServiceNow® as a Service is the ServiceNow® Managed Services Solution for small and medium-sized organisations such as SMEs or NGOs that want to get started quickly with the digital transformation of their services and processes. We take care of the set-up and configuration of the ServiceNow® environment, map your processes there and enable the tailoring to individual needs without long-term contractual commitment.
Product Domain Lead Demand & PPM
Trusted Quality UK Ltd.
1 Bartholomew Lane,
London, EC2N 2 AX