Would you like to learn more about service mapping and know which factors to consider for a successful rollout? In our ITOM webinar, conducted together with our partner Einar & Partners, our experts Fabian Kunzke and Alexander Ljungstrom show you how to map infrastructure to application layers in service mapping projects and avoid pitfalls - especially in a dynamic and DevOps-driven world of cloud and infrastructure.
Based on numerous service mapping implementations and rich hands-on experience, industry-leading experts share their lessons learned with you. They'll also get to the heart of which strategies work and which don't.
The webinar is designed for decision makers, experienced consultants, and platform operators who are planning to roll out service mapping in ServiceNow®. In the one-hour session, the audience will learn about the organizational and budgetary aspects that are important for success, the technical hurdles that need to be overcome, and the proven models that exist to create a rollout plan for service mapping.
The content is not delivered as a sales pitch or repetition of product documentation. Alexander Ljungström, who previously worked on the Service Mapping team at ServiceNow®, and Fabian Kunzke, ITOM & AIOps Lead at iTSM Group, will draw on their real-world experience.
Learn how-to successfully initiate and rollout Service Mapping with ServiceNow®, which steps to take and what to avoid. Gain insight into both the organizational and technical best practices as well as the most common pitfalls to avoid.
We will share our insights from over 15 Service Mapping implementations regarding the ROI for implementing Service Mapping, the areas where the most value is gained as well as the overall financial aspects of getting your organizations use cases rolled out.
Kicking off a Service Mapping initiative does require a service centered foundation. Learn how to get your company Service Mapping ready and how you can kick off Service Mapping.
Gain insight into how Service Mapping can be continued in your ITOM roadmap, which steps to avoid and what could be next for your business.
Please provide your email address so that we can send you the recording of our webinar.
iTSM Group with Einar & Partners:
Bundled ServiceNow® and ITOM Expertise
To enable us to provide you with even more targeted support for your ITOM projects from now on, we have entered into a partnership with ITOM and AIOps specialist Einar & Partners.
Einar & Partners is known in the industry as an expert in ServiceNow® ITOM & AIOps, providing strategic advice, analysis and consulting in the areas of IT Operations, AIOps and Cloud technologies. Together we form the leading center of excellence for IT Operations Management transformation based on the ServiceNow® platform.
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