Would you like to learn more about Service Mapping and which factors need to be considered for a successful rollout? In our free ITOM webinar on April 15, 2021, from 11:00 a.m. to 12:00 p.m., held together with Einar & Partners, our experts Fabian Kunzke and Alexander Ljungstrom will show you how to map infrastructure to application layers in Service Mapping projects and avoid pitfalls - especially in a dynamic and DevOps-driven world of cloud and infrastructure.
Based on numerous service mapping implementations and rich hands-on experience, industry-leading experts will share their experiences and get to the heart of which strategies work and which don't.
The webinar is designed for decision makers, experienced consultants, and platform owners who are planning to roll out Service Mapping in ServiceNow®. In the one hour session, listeners will learn about the organizational and budgetary aspects that are important for success, the technical hurdles that need to be overcome, and the proven models that exist for creating a rollout plan for Service Mapping.
Alexander Ljungstrom, who previously worked on the Service Mapping team at ServiceNow®, and Fabian Kunzke, ITOM & AIOps Lead at iTSM Group, share their knowledge in the process not as a sales pitch or repetition of product documentation - but based on real hands-on experience.
Register today for our second masterclass in the ITOM Roadmap series - we look forward to your participation!
Learn how-to successfully initiate and rollout Service Mapping with ServiceNow®, which steps to take and what to avoid. Gain insight into both the organizational and technical best practices as well as the most common pitfalls to avoid.
We will share our insights from over 15 Service Mapping implementations regarding the ROI for implementing Service Mapping, the areas where the most value is gained as well as the overall financial aspects of getting your organizations use cases rolled out.
Kicking off a Service Mapping initiative does require a service centered foundation. Learn how to get your company Service Mapping ready and how you can kick off Service Mapping.
Gain insight into how Service Mapping can be continued in your ITOM roadmap, which steps to avoid and what could be next for your business.
Clicking on the following link will take you to the registration form on gotowebinar.com. There you can register for our webinar free of charge and will then receive the dial-in data for the event by e-mail.
iTSM Group with Einar & Partners:
Bundled ServiceNow® and ITOM Expertise
To enable us to provide you with even more targeted support for your ITOM projects from now on, we have entered into a partnership with ITOM and AIOps specialist Einar & Partners.
Einar & Partners is known in the industry as an expert in ServiceNow® ITOM & AIOps, providing strategic advice, analysis and consulting in the areas of IT Operations, AIOps and Cloud technologies. Together we form the leading center of excellence for IT Operations Management transformation based on the ServiceNow® platform.
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