iTSM Group has now been awarded Elite Partner status by ServiceNow® after a longstanding cooperation with many successfully implemented projects. This partner status applies to the group companies iTSM Consulting GmbH (Germany), Trusted Quality Switzerland GmbH (Switzerland), Softpoint Trusted Quality GmbH (Austria), iTSM Trusted Quality S.R.L. (Romania) and Trusted Quality NL B.V. (Netherlands).
The appointment as an Elite Partner was based on the acknowledged good consulting performance of iTSM Group and the successful implementation of projects in the areas of Customer Service Management, IT Service Management, Employee Workflows (HR Service Management) and IT Operation Management. In addition, iTSM Group has many authorized trainers who support customers in building up their own expertise. As one of ServiceNow®'s few Managed Service Provider Partners, the group companies can also provide the entire platform as a service to their customers.